Manuel Said:

I need a refund sample letter to this company I did business with?

We Answered:

Dear sir
I contracted with your company's services in order to (fill in blank) you're promise was 100% satisfaction, as of now I have not been 100% satisfied with your efforts for the following reasons
(State promises and how they have not lived up to them or to your expectations)
I will be expecting a reply as to what you as a company are going to do to rectify my concerns, and thus live up to your advertisement, or a return of monies paid for services not rendered.
Sincerely
(your name, address, e-mail here)