Luis Said:

I get writer's block when writing a complaint letter as I'm reliving the incident. How do I overcome this?

We Answered:

First think in your head the situation that occurred to make you want to make a complaint. Then as you are thinking it through write down some words that will remind you of what you are going to complain about. Once you have done this I would try to write the compliant and go back to your thoughts you have jotted down. I would would include how it affected you.

Toni Said:

Writing a complaint letter to Tim Hortons?

We Answered:

Be brief and polite. Remember that airport foodservice always sucks -- although Tim Hortons should want to know that their airport franchises are bothering people. Depending on the complaint (rude staff? slow service? uh, food poisoning?), you should try to talk to the store manager if you feel its something that can be resolved at the store level. Being an airport store, who knows who manages those things (was it part of a food court?), so you may not get the attention that you would from a "local" franchise. If you want to truly change anything, talk to the store manager (if its a question of employee behavior or other things that an individual store can change). If you want a free meal, write to the head office. If the complaint is something "personal" (ie, you feel they should offer different flavors of coffee, or the egg sandwich uses a cheese you dislike), rest assured that they're unlikely to change things based on a letter. Still, if you had a bad experience, tell SOMEONE -- if there's a valid complaint, a good business will make good.

Virgil Said:

i need help with writing either a complaint letter or an editorial!!?

We Answered:

ok, editorial

subject: why the WHO is being so cautious as far as H1N1 (aka swine flu) is concerned and why one should not discount the virus's possibility of causing great harm to non-whites (apparently people of northern european origin are getting only a mild illness, for the most part, whereas the majority of deaths have been in mexico)

you could research the illness, the death rates, the travel/transportation industry's role and the likelihood of major illness in asia, africa etc.

or you could write an editorial on the exact opposite.

first find all your facts, then decide what your position is, based on the facts, then write your editorial. be factual, logical, to the point, support your argument with citations or quotes, and state a definitive viewpoint - "all of the facts lend credibility to the WHO's stance and we hould bow to their more considered opinion" or " all the facts lend credibility to the perception that the WHO has overreacted wildly" etc.

or you could support the pork industry, which is affected by people's reluctance to buy pork even tho they cannot get sick by eating it, or you could attack the illogicality of the chinese government's quarantining a number of canadian students who are there for an exchange - not one of them is at all sick, they socialize with the hotel staff etc.